Meralco’s nine-month performance showcased massive service improvements

Two years into the coronavirus outbreak, there is no denying that the world has changed. At the onset of the pandemic in 2020, governments all around the world scrambled to find ways to contain the pandemic.

The virus also unleashed a deadly blow to the global economy, disrupting supply chains and forcing businesses to halt operations.

The power industry was not spared from the effects of the pandemic. Industry players had to think quickly and strategically about how to adapt to the new normal.

Power distribution utilities like the Manila Electric Co. (Meralco) had to ensure that safeguards are in place so that operations regain stability at the soonest possible time as it put even more important to the health and safety of its customers and employees.

The current situation also underscored the importance of continuous, reliable, sufficient, and cost-competitive electricity supply that is necessary to carry out the efforts to fight COVID-19, to help businesses recover, and to sustain the needs of the people who are working from home.